Follow us for the latest updates, exciting offers, and behind-the-scenes glimpses. Connect with our community and be a part of the conversation.
Stay up-to-date with the Educational Newsletters, Case Studies, exclusive offers, and valuable insights by subscribing to our newsletters.
Subscribe Now
Our offshore IT support technician is responsible for providing technical assistance and support related to computer systems, hardware, and software. Their roles and responsibilities may include:
Installing and configuring computer hardware, software, and networks.
Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
Providing support, including procedural documentation and relevant reports.
Responding promptly to service requests, incidents, and queries.
Ensuring that all work carried out complies with company policies and procedures.
Maintaining inventory of equipment, software, and licenses.
Performing routine maintenance and updates to computer systems.
Conducting regular back-ups of critical data.
Maintaining accurate records of support activities.
Communicating with end-users and other IT staff to diagnose and resolve technical issues.
Collaborating with other team members to identify and implement best practices.
Staying current with industry developments, new technologies, and relevant legislation.
We believe that a personal conversation would be the best way to explore how our offerings can align with your specific needs and goals.
Book NowRequest a quote from our team of experts and discover how our tailored solutions & Services can drive growth and success for your organization.
Request A QuoteBeing a top IT Resource Provider Company in India, We present flexible Hiring options from which you can select the best suitable one to your project. Our Dedicated Team for hire can be leveraged on full-time, part-time or on an hourly basis.