Lead Management & Customer Support
iShore Business Solutions helps real estate businesses manage inbound and outbound leads across calls, emails, chat, and CRM platforms. Our teams qualify buyer and seller inquiries, respond to property-related questions, schedule site visits, follow up with prospects, and ensure no lead is missed. This improves response time, boosts conversions, and supports consistent customer engagement.
Property Listing Management
We manage end-to-end property listing operations across MLS platforms, real estate portals, and company websites. Our services include uploading and updating listings, pricing changes, image optimization, description formatting, status updates, and listing audits. iShore ensures listings remain accurate, up to date, and optimized to attract buyers and renters.
Transaction Coordination Support
iShore provides back-office support throughout the real estate transaction lifecycle. Our teams assist with documentation tracking, contract coordination, compliance checklists, deadline monitoring, and communication between agents, buyers, sellers, lenders, and title companies. This helps reduce delays, errors, and administrative workload for real estate professionals.
Property Management Back-Office Services
We support property management firms with daily operational tasks such as tenant inquiries, lease data management, rent roll updates, maintenance request coordination, vendor communication, and move-in/move-out documentation. Outsourcing these tasks to iShore helps property managers scale operations while maintaining service quality.
Data Entry, Data Cleansing & CRM Management
iShore handles large volumes of real estate data with accuracy and consistency. Our services include CRM data entry, contact database cleanup, lead tagging, duplicate removal, record updates, and reporting support. Clean, well-organized data enables better follow-ups, marketing performance, and decision-making.
Marketing & Digital Support Services
We support real estate marketing teams with digital execution and campaign operations. Our services include email marketing support, social media scheduling, property brochure creation assistance, listing promotions, campaign reporting, and website content updates. iShore helps real estate brands maintain strong visibility and consistent marketing outreach without increasing in-house costs.
Virtual Assistant Services for Real Estate Professionals
iShore provides dedicated real estate virtual assistants who handle administrative and operational tasks. This includes calendar management, appointment scheduling, follow-ups, email management, document preparation, and CRM updates. Our VAs allow agents, brokers, and investors to focus on closing deals rather than routine tasks.
Accounting & Bookkeeping Support
We offer finance back-office support tailored to real estate operations. Our services include rent and expense tracking, invoice processing, accounts payable/receivable support, bank reconciliation, financial reporting preparation, and owner statement assistance. This ensures accurate financial records and smoother cash flow management.
Lease Administration & Documentation Support
iShore assists with lease lifecycle management by handling lease data entry, abstracting key terms, renewal tracking, compliance documentation, and record storage. Our services help property owners and managers maintain organized lease records and avoid missed renewals or compliance issues.
Research & Market Intelligence Support
We provide research support for real estate investors, developers, and brokerage firms. Our teams assist with market research, comparable property analysis, pricing studies, location research, and data compilation. iShore enables real estate businesses to make informed decisions using reliable and well-structured data.